Another bad samsung appliance experience
ERICH
8/7/2020
we have previously had problems with our barely three year old samsung refrigerator. i was able to fix that with replacement parts.
now the temp sensor has gone bad on this oven. the refrigerator had problems just past year one. year three on the oven.
additionally, the burners heat very unevenly. the buttons are very sensitive, setting the oven temp seems needlessly difficult.
our samsung dishwasher seems to be okay so far and our washing machine works well.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Design Flawed Cook Top
KJR112
3/25/2020
replaced the cooktop glass twice because of a thermal stress crack. both times, the bottom right burner glass failed in the same pattern.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Broken top
Haradge
5/25/2017
I have had my stove for a little over a year and I found my flat top cracked. Trying to find a replacement part has been a nightmare. After talking to Sears we were informed that this is a common problem with this flat top. It was also hard to keep clean. Everything seemed to stick to the glass top even when using special cleaners. So now we have to buy a new stove. The stove worked amazing. Loved all the features. Now I am stuck with a broken flat top.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Poor stove layout
ChefSkip
4/19/2017
[Long] The stove is working as intended and was well described. It's really light so using the included anti-tip bracket is necessary just to keep it from sliding around when you push the really stiff buttons. The entire display bends inward with each push of the various embedded buttons. The display controls are cumbersome such as setting the temperature or timer where each push only goes up either 5 degrees or 1 minute respectively, unless you push and hold where it races to the top in just a second or two so is impossible to get where you want without doing it push by push. Also needs a display brightness control so you can dim it at night - too bright! The stainless steel and enameled surfaces are like any other similar surfaces and will clean up as such. I use the pop-up stainless steel wipes and it looks brand new every time. The glass cooking surface is another story. Like other customers, my surface was stained within the first week of use and I'm completely OCD about a clean kitchen so I always clean immediately when done cooking. The one bad spot looks like its on the inside so I don't know how I could have cleaned that before it etched itself into the glass. So far, I haven't found any scratches on the surface and I use a variety of pans - cast iron, aluminum, copper and my good old 30 year-old set of stainless RevereWare. It takes a few minutes each and every time the stovetop is used but it basically looks fine when I'm done. My process is a good spray with dedicated glass stovetop cleaner and a nylon scrubber to loosen everything up and wipe with clean, dry soft cloth. Then I apply the dedicated glass stovetop paste cleaner with very slightly wet paper towels like I'm waxing a car, concentrating on any stains that may be left after the first clean. That dries to a haze and I finish up with another clean dry soft towel and wisk away any remaining dried paste flecks. A lot of work just to use the stove - so much that I often opt for other foods/preparation methods now because it's just too much sometimes. The worst part of the range is the layout of the back burners in relation to the back wall of the cooking area and proximity of the burner control knobs. The two small back burners which are the only ones all my small to medium pots will fit on as the instructions say to avoid letting the burner 'overlap' the diameter of the pot or pan. Therein lies the problem. the burner control knobs are only a few inches above the cooking surface so all but the smallest pots or pans are too close to the knobs and you risk steam or grease burns when you reach for the knobs (see pics). I could also see potential for damage to the plastic knobs if dish was left simmering for too long on the back burners. The constant on/off cycling of the burners is annoying and makes it hard to get a slow boil in a timely manner. The oven is adequate and has performed as expected. My only complaint is that the wire racks' gaps are spaced too far apart and I've had items fall through. A cooking screen solved that. The steam clean function is ok but doesn't tough any dripped and baked on stuff that isn't in direct contact with the standing water. But afterwards, a quick wipe down and it comes mostly clean. Overall, the value is acceptable as I didn't pay a whole lot more than a nice used stove from the repair place so I accept that this is basically a 5 year or less investment and will learn from it and be better prepared the next time around. In the meantime, I would have preferred a little better experience from my first brand new stove but if I keep it clean and the electronics hold up, it should basically work for what I need.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Range/oven
csnllc
2/5/2017
Nice item. Right price, looks good, reliable product , nice stainless steel with black glass
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Do like the product and features
Daveguess
1/12/2017
Have used most of the features on the stove and for the price I paid it so far is well worth it. Some features I have used yet but all has gone well so far.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
So easy to keep clean
piggy123
1/7/2017
It is so easy to clean, no pieces to remove just wipe clean, oven is bigger than the other one I had and love the counter that let's you no when it reaches the temperature
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Stove
ASKR
8/16/2016
We have been very happy with our new stove. The number of burners and size of the cook-top are wonderful. The reason we chose this stove was because of the full cook-top... the edge is very minimal. Cleaning has been very easy. Overall very happy with our purchase.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Im in love
tsmoss98
8/1/2016
This is the first time purchasing a smooth top stove and I am in love with this thing, it heats up fast,cooks evenly, and clean up is a breeze, Thank you again Samsung for making a great quality product.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Range
elzorro13
8/1/2016
Performs very well and it has clean lines. Boils water in minutes and the display is user friendly
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice Stove
Smiley624
7/27/2016
Works well so far. Hope that continues. I like the stainless steel.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
This product has great features
stelling
7/22/2016
Nice range for the price. Looks nice in the kitchen and is exactly what I wanted.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Visually attractive design, great layout.
PappyKarl
7/18/2016
Excellent quality build for the price. It was hard finding a stove with hidden elements, and a nice glass top for the price. Other stoves I have owned scratch on the sides with thick black trim. This has a thin stainless trim that won't show scratches.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great stove
Turi
7/17/2016
Great look and working perfectly, kooks perfect meals quick, I love it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
My replacement range
Gene49
7/17/2016
Looks great and most up to date range out there I found online and in the store.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excellent Range!
indyfam
7/10/2016
We've been very happy with our range so far! Plenty of oven space to cook large meals, plenty of burner space for pans, and the warming element is great for keeping pots warm while finishing meal prep. We love the steam cleaning option and hidden element our other range didn't have. Great choice!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Significant step up from previous Maytag stove
SamsungShopperPA
7/10/2016
We're loving our Samsung range so far. No issues to report. It looks sleek and cooks everything exactly as expected
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Product
Alphadotcom
7/8/2016
I really recommend buying this product as it 's very sleek and have lots of options with great price.
I really like the steam cleaning feature .
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Loving my new range
Lovingmynewrange
7/7/2016
I never bought Samsung products because I always felt they were a little bit expensive. I must say I am well pleased with my new electric range, the feature are easy to use and the look is so stylish. It cooks so much faster and better than my old oven. I am loving my new range and now I am a proud SAMSUNG user the money I spent was well worth it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Amazing Electric Range
thejosh87
7/4/2016
This is another great Samsung appliance that my family has fallen in love with! I wish I had purchased this stove for my wife earlier. It heats up super fast, and is very easy to keep clean.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Features for price
Timberframer
7/2/2016
Nothing overly fancy and the price is perfect for what our large family requires for cooking 3 square meals a day/ at least reheating those meals.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Product Performance and Design
Firefly63
6/28/2016
I am very pleased with the look and the performance of this product!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Easy to use
cyndalbrown
6/26/2016
Elegant looking.
Control are responsive.
The average person can quickly figure out how to use it.
The steam feature is awesome.
The oven is specious.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love the clean look
KurtJeezy
6/25/2016
Love how it matches all my Samsung stainless steel appliances. Just bought the package which included the oven,fridge, microwave, and dishwasher. Love the fast boil and warming center!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
So far so good
Megbonita
6/25/2016
Have this for 3 weeks. Difficult to clean stainless doesn't clean well. Bottom for turning bake are hard to press.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice range
SDLforSamsung
6/16/2016
Basic but nice appearance and function. Have only used a couple of times, but so far so good.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
This product is awsome
Ivy22
6/9/2016
Range has the warmer feature which comes in handy. Oven quickly preheats to temp.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very nice features for self cleaning features.
BuySamsungproducts
6/7/2016
Just throw a cup of water in the oven and press self cleaning oven button. Keeps stove looking brand new.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Beautiful Looking Stove
TDKJR
6/2/2016
My wife and I were about to purchase this oven online but decided to comparison
shop at a few stores first. We're glad we did. The Samsung was by far the best built
in it's price range. It was just more solid and sturdy in everything from how the door
opened and closed to how the knobs turned. The controls are big and easy to see
without glasses and the range as a whole is just classy looking. We've only had it one
day but my wife's been cooking and baking like crazy and just loves it. This won't be
the last Samsung appliance we purchase.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
